Frequently Asked Questions
If you have a question that you don't see answered below, please reach out to us through our contact page.
Is the SafeAwake a fire detection system?
The SafeAwake is not a smoke/fire detection system. It must be used in conjunction with a standard, T3 smoke alarm. The SafeAwake is activated by the audible signal a smoke alarm produces when it detects smoke.
What is a T3 smoke alarm?
As of 1996, all residential smoke alarms were required to generate a standard audible signal known as the emergency evacuation signal, more commonly referred to as the temporal-3 or T3 pattern. The patten consists of three 0.5 second beeps with a 0.5 second pause between each beep, followed by a 1.5 second pause. This pattern then repeats. The SafeAwake identifies a smoke alarm’s audible T3 pattern, so it is critical that any smoke alarm paired with a SafeAwake produce the T3 pattern, with no other sounds or beeps in the alarm signal.
How is it installed?
Click here to view the installation video. Click here for installation manuals with detailed instructions. In most cases, people who purchase the SafeAwake will be able to set it up themselves. If you would like more information on how to install your SafeAwake, please contact us.
How do I ensure it is working properly?
The SafeAwake has a test button to make sure the intermittent bed shaker is working properly. In addition, we strongly recommend that you regularly test your smoke alarm according to its test procedures. to make sure both your smoke alarm and your SafeAwake are working properly. If you have any questions about whether or not your SafeAwake is working properly, please contact us.
Will it work if the power goes out?
The SafeAwake includes a battery backup that will keep the SafeAwake working for up to 7 days if the power is off. The SafeAwake also includes a low battery light that will let you know when the battery needs to be replaced.
The SafeAwake is a superior alerting device for people who may not be able to hear and awaken to a traditional audible smoke alarm. It works in conjunction with an existing residential smoke alarm to alert sleeping people to a fire emergency. The bedshaker and low-frequency audible alerting devices in the SafeAwake have been shown to be far superior in alerting sleeping individuals to a fire than traditional smoke alarm horns and strobe lights. See this National Institutes of Health Report (NIH) to learn more.
Where can I find the SafeAwake product manual?
You can find the links to view and download the installation & operation guide by clicking here.
Where can I buy the SafeAwake?
To buy the SafeAwake directly through our website, simply go to our purchase page. You can also contact our customer service department to place the order.
In addition, the SafeAwake can be purchased through our following distributors:
Diglo - https://www.diglo.com/
ADI Global Distribution, a Honeywell company - https://www.adiglobaldistribution.us/
Grainger - https://www.grainger.com/
MaxiAids/Hearmore - https://www.maxiaids.com/ & https://www.hearmore.com/store/default.asp
Is the SafeAwake made in the U.S.A.?